Shipping & Delivery
Corvus Belli orders placed through our U.S. store are fulfilled domestically by Warsenal. Here is what to expect for shipping rates, order processing, delivery, and tracking.
Important: Orders containing preorders or backorders are generally held until all items are ready to ship. Estimated shipping and delivery dates may change.
Shipping Information
Where do orders ship from?
Orders placed through the Corvus Belli U.S. store are fulfilled by Warsenal from its U.S. facility in Florida.
Where can you ship?
Available shipping destinations and services are shown at checkout. If your address is not supported, please contact info@warsen.al before placing an order.
How much does shipping cost?
Shipping options and charges are shown at checkout. Rates may vary based on the destination, package size, weight, and shipping service.
Any free-shipping offer or promotion will be shown when it applies to your order.
Will I pay import duties or international shipping fees?
Orders delivered to U.S. addresses are shipped domestically, so you will not be charged separate international shipping fees or import duties upon delivery.
Applicable domestic shipping charges and sales tax are displayed at checkout.
Processing & Delivery
When will my order ship?
In-stock orders are processed as promptly as possible. Processing times can vary during new product launches, restocks, holidays, or periods of high order volume.
Orders containing preorders or backorders may ship later. See our Preorders & Backorders page for details.
How long does delivery take?
Available shipping methods and estimated delivery times are shown at checkout when provided. Transit time begins after the package is handed to the carrier.
Delivery estimates are not guarantees and may be affected by weather, holidays, or carrier delays.
How can I track my shipment?
When your order ships, we will email a shipping confirmation with tracking information if the selected service provides tracking.
Tracking may take 24-48 hours after label creation to show its first carrier scan.
Can I change my shipping address?
Email info@warsen.al immediately with your order number and the correct address.
We may be able to make changes before the shipping label is created. After the package ships, address changes may not be possible.
Preorders & Split Shipments
Will an in-stock item ship if my order includes a preorder or backorder?
Orders containing items with different availability dates are generally held until all items are ready to ship.
For release and restock details, visit our Preorders & Backorders page.
Can I have available items shipped separately?
If you would like in-stock items to ship before your preorder or backorder arrives, email info@warsen.al with your order number.
We can discuss split shipping when feasible. Additional shipping charges may apply.
Will I ever receive more than one package?
Sometimes an order may be shipped in multiple packages for operational reasons. If that happens, we will provide tracking information for each shipment when available.
Shipping Issues
What if my package is delayed or lost?
Check your tracking link for the latest carrier updates. If the package appears significantly delayed or lost, contact info@warsen.al with your order number.
We will help investigate with the carrier and work with you on the appropriate next steps.
Tracking says delivered, but I cannot find my package. What should I do?
Occasionally, carriers mark packages as delivered before they actually arrive. In many cases, these packages show up within 48 hours of the delivery notification.
If your tracking shows delivered but you haven't received your package, we recommend the following:
- Check around your delivery location, including porches, side doors, mailboxes, and other areas where the carrier may have left your package.
- Ask household members or neighbors if they accepted the delivery.
- Check with your building's mailroom or front desk, if applicable.
- Contact the shipping carrier to report the missing delivery and request additional information.
If your package still hasn't arrived after 48 hours, please email info@warsen.al with your order number and tracking details so we can help investigate.
What if my shipment arrives damaged?
Please email info@warsen.al as soon as possible, ideally within seven days of delivery. Include your order number and photographs of the damaged product, shipping box, and packing materials.
For more information, see our Returns & Refunds page.
What if my shipment contains a wrong or missing item?
If we shipped the wrong boxed product or an entire product is missing, email info@warsen.al with your order number and details of the problem.
If the issue is a missing, incorrect, or defective component inside a Corvus Belli miniature kit, please use the official Corvus Belli Mispack Form instead.
What if my package is returned to sender?
If a package is returned because of an incorrect or incomplete address, an unclaimed delivery, or a refused shipment, please contact info@warsen.al.
Additional shipping charges may apply to resend it. If a refund is available instead, original shipping charges are not refunded.